Bissell Pet Hair Eraser Vacuum (Multiple Versions)

The Bissell Pet Hair Eraser comes in a variety of sizes, prices and features.  At the low end is the inexpensive ($29.99), but very favorably reviewed Bissell corded handheld 33A1. (See reviews and more details here.) Also available are the Bissell Pet Hair Eraser Canister Vacuum, Bissell Lift-Off Upright and Bissell Dual-Cyclonic Upright 3920. For the purposes of this overview, I’ll focus on the Dual-Cyclonic 3920, which seems to be not only the most popular Pet Hair Eraser, but also has a wide variety of actual user reviews.

The Bissell Dual-Cyclonic 3920 features a unique “pet contour tool” designed to effectively get to dirt and hair trapped in problem areas such as stairs, curved furniture, etc. Other features include a bagless, easy-to-empty dirt container, a HEPA media filter, 14-foot hose and 35-foot power cord.

Out of the box, many actual users like their Bissell Pet Hair Eraser 3920:

“This is a pretty excellent vacuum. I have a few cocker spaniels and was amazed at the pet hair the my older vacuum left behind. The price is really good also.” –J.D.

“I love this vacuum! To write a fair review, I vacuumed with my old vacuum yesterday and then with the Pet Hair Eraser today. Yuck! I couldn’t believe the stuff this vacuum picked up. As a matter of fact, I keep going over and over the same room, just to see how long it will take before I’m satisfied that the carpets are relatively clean. Not only did it pick up some pet hair (apparently my old vacuum did okay with that aspect), but the dirt and grime that my old vacuum left behind.” –M. Fordy

On the other hand, quite a few actual users have mixed opinions about the Pet Hair Eraser:

“The biggest drawback is the frequency of clogs in the upper dirt collection area. I’ve had to resort to using a plastic chopstick to poke around and dislodge the clogs after each and every use. Having to vacuum the outside of the vacuum cleaner when you’re done emptying it is a little disheartening!

Edited to add: I had to come back and add that this product is not durable or reliable. The power cord frayed dangerously in normal use/storage conditions, and the motor went after just over 18 months.”  –MMC

And a more detailed, not-so-positive review of the Bissell Pet Hair Eraser 3920:

“I have had my Pet Hair Eraser for a little over a year now and am shopping for a new vacuum cleaner again. No, it is not broken. However, there are several reasons why I strongly dislike using this pet vacuum:

1. The design causes a constantly recurring problem of clogging where the hose meets the console. It clogs up in the upper chamber and the L-shaped area at top of hose. This problem is sooooo frustrating and occurs so often that it makes vacuuming a very unpleasant chore. When it gets clogged up in the upper chamber you have to take the hose off and the canister out in order to access the clog. Even then it is very hard to get to and ends up creating a terrible mess spreading dirt all over the outside of the machine as well as the surrounding floor area. I have learned to spread newspapers out each time before working on clearing up the clog. You may think this is because I let the canister get too full before emptying it, but just the opposite. I never let it get more than 1/4 full before emptying it. The backup occurs even if the canister is almost empty. Just a bad design.

2. HEAVY and cumbersome for vacuuming stairs. Very hard to maneuver on the carpeted stairs.

3. The canister has to be emptied too often. Because I try to eliminate anything that might encourage clogging up the system, I empty the canister as soon as it looks like it is backing up which is pretty much when it gets to 1/4 full…. and it isn’t all that big. So I empty it many times each time I vacuum my house…. which is quite often.

4. The roller brush had to be replaced the 2nd week we had this vacuum cleaner as it had very fragile plastic end brackets that broke right away. So go ahead and add the cost of a replacement roller brush to your vacuum purchase price.

5. The attachment selection: I need an attachment that I can use on my kitchen floors and foyer. None of the included attachments are right for cleaning hard floors.”  –T.J. West

For many more Bissell Pet Hair Eraser Reviews, (both positive and negative) click the small “review dog” below!

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